Ledger Issues Warning as Scammers Target Customers with Fake Letters

Ledger has warned customers of a phishing scam involving fake letters requesting wallet validation. The letters incorrectly claim users need to enter their recovery phrases for security, which is fraudulent. Ledger emphasises that it never requests recovery phrases, and users should not engage with anyone claiming to represent the company.

Ledger, the Paris-based crypto hardware wallet company, has issued a sharp warning to its customers after reports surfaced regarding a new phishing scam. Scammers are reportedly sending out malicious physical letters which incorrectly claim that users need to validate their wallets for security reasons. This alarming news comes as fraudsters try to exploit the trust that users place in Ledger.

According to a post shared on social media site X, Ledger verified the authenticity of these scams. The letters instruct recipients to visit a link to input their recovery phrase supposedly for security validation—all under the false pretense of securing their wallets, which is alarming. The content of one such letter revealed by crypto trader Jacob Canfield, reads as follows: “We are contacting you regarding a critical security update that requires your immediate attention.”

Ledger is clear about the nature of these letters, stating outright that they are bogus. The company has previously alerted users to other impersonation tactics, like fraudsters contacting customers by phone. “Scammers impersonating Ledger and Ledger representatives are unfortunately common,” the company stated, stressing that despite their efforts to block and report these scams, it remains difficult to control what scammers might say.

The company reassured its users that it will never ask for their 24-word recovery phrase. If any entity does, users have been warned it’s a sure sign of a scam. They also advised customers against engaging with accounts claiming to represent Ledger. For authentic support or technical help, Ledger suggests contacting their official support directly.

In further updates via social media, Ledger urged customers to stay alert and avoid falling victim to such scams. They emphasised the importance of verifying any communication purportedly from Ledger. They reminded customers that any messages requesting personal recovery phrases should be treated as suspicious.

Alongside raising awareness about phishing attempts, Ledger encourages its clients to be proactive about their digital security. They advised users to stay informed and regularly check their social media updates for the latest information regarding security policies and scams. Ledger remains committed to providing a secure environment for users, although the threats keep evolving.

Individuals interested in updates about Ledger can connect with them on social media platforms including X, Facebook, and Telegram. However, potential users need to remain vigilant and conduct thorough research before engaging with offers relating to cryptocurrency investments. After all, the safest approach to cryptocurrency is to stay cautious and informed.

Lastly, it’s worth noting that The Daily Hodl reiterates that opinions shared aren’t to be seen as investment advice. It’s crucial for every investor to conduct their own research before venturing into what can be high-risk investments in digital assets like Bitcoin or any cryptocurrencies. Users need to remember that any trading and transfers are made at their own risk, underlining the importance of personal accountability in these matters.